Frequently Asked Questions

What are the Jet Towel's advantages over warm air-type hand dryers?
From the user standpoint, the biggest advantage is faster drying time. Compared with the 30 to 40 seconds required by warm-air dryers, the High-speed Hand Dryer reduces the time to 3-6 seconds.
How is the drying time reduced?
Unlike warm-air dryers, where the hands are dried while being rubbed together, the High-speed Hand Dryer utilizes nozzles on the inner sides of the unit where the hands are inserted. As the jets of air are directed at the hands, drops of water are literally forced off.
How much wind is generated?
Set to the "High" setting, the High-speed Hand Dryer moves roughly 3.1 cubic meters of air per minute.
Are the units noisy?
The High-speed Hand Dryer, set to the "Hyper" position, produces approximately 59dB of noise, or quieter than existing hand dryers. Since warm-air dryers operate considerably longer (30-40 seconds) than the 3-6 seconds needed for the High-speed Hand Dryer, overall noise exposure is dramatically reduced.
Is the Jet Towel Hand Dryer more expensive than other types?
Some conventional dryers are available for less than a thousand dollars (US). However, many users are dissatisfied with their longer, 30-40 second drying time, and some refrain from using them altogether. The High-speed Hand Dryer, even at a higher price, is certain to eliminate these type of user complaints. Used over an extended period, it will also be more economical than use of paper towels or cloth towels on rollers.
Is the height adjustable?
Once installed, the unit's height cannot be adjusted. The optimum position (for use by men or women) should be considered at the time of installation. The general installation guideline is a height of 93cm for men, 91cm for women.
What is the usable life of the unit?
Motor life varies with frequency of use. In-house testing results estimate a motor life of over seven years for the Slim, Smart and Mini models. However, in areas that utilize high voltage power supply, the drying time is slightly longer, which may result in a slight reduction in motor life.
*Estimates calculated based on 400 users per day for JT-SB216JSH2, 200 uses per day for JT-MC206GS, and 120 uses per day for JT-S2A/S2AP.
Can the Jet Towel Hand Dryer be used in areas with high temperature?
The High-speed Hand Dryer design presumes use at ordinary room temperatures. If the unit is to be utilized at a location with higher than normal temperatures, it is advised that the necessary wiring precautions be taken. In general, the unit should not be used in any area where the temperature exceeds 40 degrees Celsius (104 degrees Fahrenheit).
How about use in areas with high humidity?
As long as conditions do not result in condensation ("dew") forming on the unit\'s internal parts, no problems are anticipated.
Can the Jet Towel Hand Dryer be used in factories?
The unit should not be utilized when chemical substances are on the hands. To disinfect, masking solutions can be applied, but cresylic acid (solutio cresoli saponata) cannot be utilized.
What do first-time users need to know?
The High-speed Hand Dryer is provided with explanatory stickers that provide simple instructions for first-time users.
Is there any potential harm from keeping the hands inside the unit longer than necessary?
To prevent potential abuse or misuse, the High-speed Hand Dryer incorporates a built-in timer that automatically halts operation after 30 seconds. Once the hands are removed, the unit resets and resumes normal operation.
If a child were to hang by his hands from the unit, could it possibly be torn from its mountings and fall off the wall?
If a model such as the JT-SB216JSH2, for example, is securely fastened to the wall using the six mounting screws provided, it should be able to support a considerable load. However, such abuse should be avoided whenever possible. (Naturally, this presumes the wall itself is robust.)
Can the unit be plugged into a conventional AC wall outlet?
No, the unit requires direct wiring.
Is extra wall reinforcement required when installing?
We advise that the mounting plate be reinforced with a panel on the reverse side of the wall. In the case of mounting on concrete walls, metal screw plugs are advisable.
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